Other Important Stuff

Other Important Stuff2019-01-09T17:56:24+00:00

STAMPS

All our stamps are made from the highest quality clear photopolymer. Made in the USA.

PRIVACY

Your privacy is very important to us!
We DO NOT sell or trade your personal information in any way.

COPYRIGHT POLICY

All website design, text, graphics, content, the selection and arrangement thereof, Copyright © 2018 Nicole Petersen Designs LLC dba Picket Fence Studios. ALL RIGHTS RESERVED.
Any use of materials on this website – including reproduction, modification, distribution, or republication – without the prior written permission from Nicole Petersen Designs LLC is strictly prohibited.

PRODUCT AVAILABILITY

All items in the store are available while supplies last.
We reserve the right to discontinue or restock inventory.

BACKORDERS

If an ordered item is out of stock. The in-stock items will be shipped. You will receive an email indicating which item is currently out of stock along with an estimated ship date. The backordered item will be sent upon restocking.

RETURNS AND EXCHANGES

Picket Fence Studios has a 30 day return policy, which means items purchased directly form Picket Fence Studios may be returned within 30 days from the date of purchase. Items must be unused in order to be eligible for returns or exchanges, and must be in original packaging, and in the same condition you received them. Only defective items will be eligible for exchange, and will be exchanged for the same item only.

The following items cannot be returned or exchanged:

  • Products that are opened or used.
  • 30 days have elapsed since the purchase date.
  • No receipt or proof of purchase.
  • Discounted items.

You must notify us at: info@pfstamps.com before any returns are sent.

Customer is responsible for shipping costs associated with returning or exchanging products.

Ship products for return or exchange to:

Picket Fence Studios

251 Baylis Dr

Gray, LA 70359

Please allow adequate time to receive your return.
Please use a service that provides tracking, as we are not responsible for any returns lost in transit, and will not issue refunds for returns lost in transit.

FULL REFUNDS

Full refunds may be offered on eligible returned items. Once we receive and inspect your return, you will receive an email informing you of receipt of your item and the status of your refund request. Once the refund request is approved, your refund will be processed. Refunds are issued to the same credit card or payment method used for the original purchase. You will receive a credit for the cost of the item(s) and applicable taxes.  The original shipping and handling charge will not be refunded.
Allow up two weeks for the processing of returns. We will make every effort to expedite returns.  Please allow up to two billing cycles for the credit to appear on your statement.

GIVEAWAYS

Picket Fence Studios will ship products at our cost to the winner(s). However, there is a possibility there could be extra handling/duty/taxes added at the time of delivery. These charges are out of our control & knowledge and are the responsibility of the recipient.